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Frequently Asked Questions
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Our jewelry pieces are crafted using a variety of materials such as sterling silver, gold-plated brass, semi-precious gemstones, and ethically sourced natural materials like wood and shells.
Yes, we do offer customization options for select pieces. Please contact our customer service team for more information on how to personalize your jewelry.
We recommend storing your jewelry in a clean, dry place away from sunlight and moisture. Regularly clean your pieces with a soft cloth to maintain their shine, and avoid contact with harsh chemicals or abrasive surfaces.
Our shipping policy includes standard and expedited shipping options, with estimated delivery times and costs provided at checkout. We strive to process and ship orders promptly, typically within 1-3 business days.
Yes, we offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receipt for assistance with returns or exchanges.
Yes, we are committed to ethical sourcing practices and work closely with our suppliers to ensure that our materials are sourced responsibly and sustainably.
Once your order has shipped, you will receive a tracking number via email that you can use to track the status of your delivery.
Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and your order will be beautifully wrapped and ready for gifting.
You can reach our customer service team via email. We are here to assist you with any questions or concerns you may have regarding your order or our products.