wholesale terms and conditions

Opening Minimum Order: 1-2 pieces or $200

Reorder Minimum: $200

 

Terms: Credit Card/ Paypal/ Company Check

First time orders are credit card only. We handcraft everything to order and require 50% of payment due at time of order and 50% before shipping.

Net 30 terms available with approval after third order. 

Credit card authorization is required giving us written authorization to charge your card upon ordering.

 

Production:

Made to order items require 4 weeks to produce and ship. Rush orders are granted upon request. One-of-a-kind and in stock items are shipped within 5-7 business days. 

Shipping:

All orders are shipped with FedEx or UPS from the New York metro area. Approximate transit times standard shipping are 2-4 days for second day shipping. Shipping estimates are available at time of order. Shipments are insured. 

International Shipping:

All international orders are shipped with FedEx or DHL to ensure arrival in a timely manner and for tracking purposes. You are responsible for any import duties and taxes your country may impose on your order. 

Special Orders: We do accept special orders and requests. Payment for special orders is required at the point of order. 

Replacement Earrings: Single replacements earrings can be made for lost earrings upon a case-by-case basis if the materials and gemstones are available. Payment for replacement must be made at time of order. 

Repairs: All items are packaged with care. If for any reason an item arrives damaged, contact us within 5 business days and we will be happy to repair the item. A complimentary return shipping label will be provided. If the retailer or customer is at fault damaging the piece, the retailer/and or end consumer is responsible for the cost of the repair. 

Returns/Exchanges: In stock items are returnable for a full refund or exchange within 7 business days of receiving your shipment. Retailer is responsible for return shipping cost. All shipments must be insured. Returns must be authorized with a RA#.

No returns on made to order items. 

To receive an RA# you must provide a written list of all items you wish to return. Any items shipped back that are not on the list will not be accepted. 

Ordering: To order we will send you a form from sandrine@sandrinebjewelry.com. Call 646 496 5305 or email with any questions.