wholesale terms and conditions

Opening Minimum Order: 1-2 pieces or $200

Reorder Minimum: $200

 

Terms: Credit Card/ Paypal/ Company Check

First time orders are credit card only. We handcraft everything to order and require 100% of payment due at time of order.

Net 30 terms available with approval after third order.

 

Credit card authorization is required giving us written authorization to charge your card upon ordering.

 

Production:

Made to order items require 4-6 weeks to produce and ship. Rush orders are granted upon request. One-of-a-kind and in stock items are shipped within 5-7 business days.

 

Shipping:

All orders are shipped with FedEx or UPS from the New York metro area. Approximate transit times standard shipping are 2-4 days for second day shipping. Shipping estimates are available at time of order. Shipments are insured.

 

International Shipping:

All international orders are shipped with FedEx or DHL to ensure arrival in a timely manner and for tracking purposes. You are responsible for any import duties and taxes your country may impose on your order.

 

Special Orders: We do accept special orders and requests. Payment for special orders is required at the point of order.

 

Replacement Earrings: Single replacements earrings can be made for lost earrings upon a case by case basis if the materials and gemstones are available. Payment for replacement must be made at time of order.

 

Repairs: All items are packaged with care. If for any reason an item arrives damaged, contact us within 5 business days and we will be happy to repair the item. A complimentary return shipping label will be provided. If the retailer or customer is at fault damaging the piece, the retailer/and or end consumer is responsible for the cost of the repair.

 

Returns/Exchanges: In stock items are returnable for a full refund or exchange within 7 business days of receiving your shipment. Retailer is responsible for return shipping cost. All shipments must be insured. Returns must be authorized with a RA#.

No returns on made to order items.

 

To receive an RA# you must provide a written list of all items you wish to return. Any items shipped back that are not on the list will not be accepted. 

Ordering: To order we will send you a form from sandrine@sandrinebjewelry.com. Call 646 496 5305 or email with any questions.